ARIEL INVESTIGATIONS, INC. 

1300 G El Paseo Road, Suite 181

Las Cruces, New Mexico 88001

Tel: 909.728.7661

Fax: 800.856.9108

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BRANCH OFFICE

18723 Via Princessa, Suite 202

Santa Clarita, California 91351

Tel: 310.650.6337

© 1998 Ariel Investigations, Inc.

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Our company continues our education so we can offer our clients more than investigative services. We now offer:

  • Bookkeeping and payroll duties: calculating hours, adding expenses, updating salaries.

  • Receptionist duties: answering calls, leaving voicemails and checking messages.

  • Conducting background, credit and criminal checks on staffers.

  • Converting, merging and splitting. PDF files.

  • Collecting documents for tax season.

  • Database building, entry, and updates.

  • Writing and sending invoices to clients.

  • Article and blog post creation.

  • Guest posting and guest blogging.

  • Composing press releases and newsletters.

  • Updating all social media accounts on a regular basis.

  • Create forms or surveys for customer feedback.
  • Responding to comments made on the business’s blog.

  • Interviewing previous customers to compose case studies.

  • Putting together welcome and goodbye packages for both clients and staff.

  • Creating, filing and presenting weekly reports on sales, deliverables, hours and tasks.

  • Checking email, responding to customer inquiries and managing spam.

  • Organizing technical support tickets and participating in chat support.

  • Creating and sending out greeting cards, invitations, newsletters and thank you notes.

  • Establishing, updating and managing a calendar of important events.

  • Scheduling appointments with clients, businesses and salespeople.

  • Launching and maintaining cloud computing accounts (DropBox, OneDrive, Google).

  • Preparing training manuals for new staff members or remote workers.

  • Composing documents from handwritten drafts, faxes, and dictations.

  • Monitoring weekly and monthly Google Analytics reports; observing site traffic.

  • Creating a new list of email contacts, email newsletters, and promotional copy.

  • Opening social media accounts on Facebook, Twitter, Google+ and Instagram.

  • Coming up with detailed profiles and inserting links to the company website.

  • Performing a social media audit: conduct a thorough analysis of traffic, shares, and mentions.

  • Sending a gift card or thank you note to your clients on holidays and anniversaries.

  • Searching for and contacting industry experts or guests to participate in podcasts and webinars.

  • Ensuring the small business has a mobile social media strategy for full optimization.

  • Uploading photos to Flickr, Pinterest, and Instagram as part of a marketing strategy.

  • Uploading files to YouTube, DailyMotion, and Vimeo.

  • Writing down minutes from meetings and then creating a detailed document.

  • Researching on important data, statistics, and facts for meetings, presentations or blogs.

  • Placing ads career websites, reviewing resumes and contacting the right candidates.

  • Interviewing job applicants and speaking with references.

  • Searching for hotels, booking airfares and mapping out trip itineraries for business.

  • Observing the company’s competitors on social media by looking at rankings, online visibility, and keyword prioritization.

  • Providing suggestions and recommendations when the company is not meeting monthly, quarterly and annual goals.

  • Managing projects: staying in touch with subcontractors, emailing reports, using online calendars and calling team leaders informing them of deadlines.